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Sales request letter or email to past customer for service renewal

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Get in touch with past customers using this e-mail sales letter template. Discuss new products, competitive prices or additional services which you offer.

January 8, 2007

Dear [Name Here]:

We were sorry to see that your name has not been on our list for service contract renewals for the past year. If you have had a problem with Fabrikam, Inc., we would like to remedy it.

We have also expanded and improved our service fleet in the past year, and our prices have remained very competitive. We now have service people on call 24 hours a day, and we can guarantee that one will arrive within an hour of your call.

I’ll telephone you next week to see if I can answer any questions you might have about our new services. We would very much like to welcome you back as a Fabrikam, Inc. customer.

Sincerely,

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